York ductless mini-split outdoor unit with electrical disconnect wired by a licensed technician

Heat Pump Repair in Jurupa Valley, CA

Specialized heat pump repair for year-round comfort systems. Fast, accurate diagnosis and quality repairs that restore your heating and cooling quickly.

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If this is an emergency, please call (951) 683-6162.

Licensed & InsuredCalifornia Contractor
5-Star RatedCustomer Reviews
Local Family OwnedJurupa Valley Based
Satisfaction GuaranteedQuality Workmanship

Expert Heat Pump Repair for Jurupa Valley Homeowners

When your heat pump stops working, you lose comfort in both directions—no cooling during scorching summers and no heat during cold winter nights. Scott Heady Air Conditioning & Heating, Inc. specializes in heat pump repair with technicians trained specifically in these dual-function systems.

Unlike traditional furnaces or air conditioners, heat pumps have unique components like reversing valves and defrost cycles that require specialized knowledge. As your trusted heating contractor since 1991, we service everything from traditional split systems to ductless mini-splits.

Common Heat Pump Problems We Repair

Reversing Valve Failures

The reversing valve controls refrigerant flow direction to switch between heating and cooling. When it fails, your system may get stuck in one mode or produce weak output.

Defrost Cycle Problems

During heating mode, moisture can freeze on outdoor coils. When the defrost system fails, ice accumulates, blocks airflow, and can damage the compressor.

Refrigerant Issues

Like air conditioners, heat pumps need precise refrigerant charges. Low refrigerant means a leak—we locate and repair it before recharging.

Ductless mini-split condenser mounted on an elevated outdoor platform
Heat pump condenser secured on an elevated platform — proper mounting protects it year-round.

Heat Pump Not Working Right?

Whether it won't heat, won't cool, or runs constantly, we'll diagnose and fix it fast.

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Compressor Problems

The compressor circulates refrigerant through the system. Because heat pumps run year-round, compressors accumulate more wear. We diagnose accurately and discuss repair vs. replacement honestly.

Outdoor Unit Fan Failures

The outdoor fan moves air across coils. When it fails, the system can't transfer heat effectively. Problems range from bad capacitors (quick fix) to complete motor failure.

Thermostat and Control Issues

Heat pumps require specific thermostats for dual-function operation. Incorrect settings or compatibility issues cause poor performance.

Our Heat Pump Repair Process

Comprehensive System Evaluation

We start by understanding your symptoms—is the problem with heating, cooling, or both? Is the system running but not producing adequate output, or not running at all?

Mode-Specific Testing

We test operation in both modes, monitoring temperatures, pressures, and electrical values to determine if problems are mode-specific or system-wide.

Clear Repair Recommendations

Clear explanation and firm price before any work begins. For older systems, we honestly discuss repair vs. replacement.

Heat Pump Maintenance Prevents Repairs

We recommend twice-yearly professional maintenance—once before cooling season and once before heating season. Keep the outdoor unit clear of debris and change filters monthly.

Complete HVAC Services

Signs Your Heat Pump Needs Repair

Heat pump problems can affect both heating and cooling. Watch for these warning signs.

Ice Buildup

Excessive frost on outdoor unit indicates defrost cycle or refrigerant problems.

Won't Switch Modes

System stuck in heating or cooling mode—reversing valve may need attention.

Constant Running

Unit runs continuously without reaching thermostat setpoint.

Reduced Output

Noticeably weaker heating or cooling compared to normal operation.

Heat Pump Repairs We Handle

Our technicians are equipped to diagnose and repair every type of heat pump problem.

Reversing valve replacement
Compressor diagnostics and repair
Refrigerant leak detection and recharge
Defrost control board replacement
Outdoor fan motor service
Indoor air handler repairs
Thermostat troubleshooting
Capacitor and contactor replacement
Expansion valve service
Electrical connection repairs
Defrost sensor replacement
Coil cleaning and maintenance

Why Jurupa Valley Residents Choose Us

Heat pumps require specialized knowledge. Trust the contractor with expertise in these dual-function systems.

Heat Pump Specialists

Advanced training in all heat pump technologies, from traditional split systems to mini-splits.

Year-Round Availability

Heat pumps run all year—so do we. Fast response for both heating and cooling emergencies.

Accurate Diagnostics

Proper diagnosis prevents misdiagnosis. We identify the real problem before recommending repairs.

All Brands Serviced

Factory-trained on Carrier, Trane, Lennox, Daikin, Mitsubishi, and all major heat pump manufacturers.

Heat Pump Repair Throughout the Inland Empire

From our headquarters in Jurupa Valley, CA, we provide expert heat pump repair across the region. Whether your system won't cool in Riverside or won't heat in Eastvale, our technicians arrive ready to solve the problem.

From Fontana to Corona, Norco to RialtoScott Heady AC & Heating delivers expert heat pump repair. We also serve Temescal Valley, Bloomington, Ontario, and the Grand Terrace area.

What Our Customers Say

4.9 / 5 · 79+ Google Reviews

Verified, unedited Google reviews from homeowners across Jurupa Valley, Riverside, Eastvale, and the wider Inland Empire — scroll through to read every recent rating.

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Areas We Serve

Scott Heady Air Conditioning & Heating, Inc. proudly serves homeowners and businesses throughout the Inland Empire. Our team of expert HVAC technicians provides fast, reliable service to keep your home comfortable year-round.

Call (951) 683-6162

Frequently Asked Questions About Heat Pump Repair

Common questions about heat pump service in Jurupa Valley.

Why is ice forming on my heat pump's outdoor unit?

Light frost on a heat pump during heating mode is normal—the defrost cycle should clear it periodically. However, heavy ice buildup indicates a problem: the defrost cycle may be malfunctioning, refrigerant levels could be low, the outdoor fan might not be working properly, or airflow could be restricted. Continuing to run a heavily iced unit can damage the compressor, so call for service if ice doesn't clear within a few hours.

My heat pump won't switch from cooling to heating mode. What's wrong?

The reversing valve controls whether your heat pump heats or cools. When it fails, the system gets stuck in one mode. Sometimes the valve itself is faulty; other times the solenoid that controls it has failed. This is a specialized repair that requires proper diagnosis—we'll determine whether the valve needs replacement or if a simpler fix will solve the problem.

How long do heat pumps typically last in Jurupa Valley?

Heat pumps in our climate typically last 12-15 years with proper maintenance. Because they run year-round providing both heating and cooling, they accumulate more operating hours than systems in milder climates. Regular professional maintenance extends lifespan significantly—annual tune-ups catch developing problems before they cause major failures.

Is it worth repairing an older heat pump or should I replace it?

Consider replacement if your heat pump is over 12-15 years old, requires repairs costing more than half the price of a new unit, uses R-22 refrigerant (being phased out), or runs constantly without adequately heating or cooling. Modern heat pumps are significantly more efficient—a new system could reduce your energy bills by 25-40% while providing better comfort.

Restore Your Year-Round Comfort

From emergency repairs to scheduled maintenance, Scott Heady AC & Heating keeps your heat pump running efficiently in every season.

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Heating Services

Explore Our Full Line of Heating Services

Everything we offer for heating — all under one trusted, locally owned roof. Browse the related services below or head back to our Heating Contractor overview.

Need something outside heating? We're a full-service contractor — visit our Air Conditioning Contractor or HVAC Services page.

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Scott Heady, owner of Scott Heady Air Conditioning & Heating, Inc.

Scott Heady

Owner & Lead Technician

Fill out the form and I'll get back to you within 24 hours. Get a free estimate for heating installation, furnace repair, or any of our other heating services.

Also offering air conditioning contractor and hvac services for full-home comfort.

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